“Telecom Issue Affects Emergency Calls in Newfoundland”

A widespread telecommunications issue with Bell services is impacting phone calls in Newfoundland and Labrador, causing difficulties for individuals trying to reach 911 and other non-emergency police lines. Bell Aliant acknowledged the problem on social media, mentioning that customers may experience difficulties making voice calls, including to emergency services. They assured that efforts are underway to restore service promptly and advised those in need of emergency aid to head directly to the nearest fire station, police station, or hospital emergency department. The Royal Newfoundland Constabulary confirmed that their non-emergency reporting line is currently inaccessible, but reassured the public that the 911 system remains operational. Additionally, Newfoundland Power is also experiencing disruptions, with customer service and emergency phone lines currently down. The utility suggested contacting 709-685-5078 for power-related emergencies like outages and downed lines. The City of St. John’s informed that their 311 service is inaccessible to Bell customers at this time.